FAQ
How much is shipping?
Shipping via a wine specialist delivery service is included in your Coterie 72 experience.
What comes in the box?
Each month you will receive 6 bottles of wine from around the world. But it's not just about the wine – there's also a curated experience around how to enjoy the wine.
What if I get a bad bottle?
Keep the bottle and wine contents as intact as possible. Let us know within 30 days of receiving your box and we will work with the corresponding importing agency to either replace the bottle or refund you.
Are these wines at the LCBO, and can you tell me more about the wines?
We work hard to deliver an experience that is unique. You will not find our wines on the shelves of the LCBO, and you may never see them again. Small producers, interesting and lesser known regions, as well as some classics.
How can I cancel?
We would be sad to see you go; however, we understand things happen sometimes. Please send us a note at hello@coterie72.com and we will start the process.
How does delivery work?
Coterie 72 works with our trusted partners. Most Ontario deliveries are fulfilled via FIL Delivery. Answer all of your delivery questions as well as track your box at:
https://www.fildelivery.com.
https://www.fildelivery.com.
How do I update my credit card or shipping information?
Log into your account on the website to update your shipping or payment information.
How does the monthly subscription work?
Sign up: select your box, provide your delivery address and enter your credit card. Our trusted partners will hand-deliver your wine box the next month
Why can’t I pick the wines inside my box?
The inspiration behind Coterie 72 is to experience food, wine, culture, and information in ways you may have not looked at it before. Each box is thoughtfully curated to create a memorable and new experience.